FAQ
Frequently Asked Questions
How it works?
Select your car details above and click Order Now. We receive your vehicle details, along with your order and process each set according to your special requirements.
We receive and analyze your order making sure we have all the details needed to make the perfect car floor mats. If we are missing any details, or require further information we will contact you before starting the production stage. Once all the measurements and requirements have been checked, your order will go into production. Each set is made according to your selection, and customised for your vehicle needs using precise 3D computer measurements to ensure perfect fit and supreme coverage. Once produced, your new Diamond Car Mats will be checked and packed ready for dispatch next day.
As with any business, there could be rare instances where we get it wrong, deliver the incorrect color or the wrong car mats for your vehicle. Don`t worry, we will make all efforts to rectify any issues and replace any defective or wrong fitting car mats. If you have any issues regarding your order, order process, payment options or anything else, please contact us using the Right Corner LiveChat, Contact Us page or drop us a email at [email protected]
Shipping
Using our trusted network of couriers, your luxury car floor mats can be delivered Worldwide, direct to your door.
Quality, fit and coverage is our top priority, that`s why each set is made to order according to your make and model usign precise manufacturer measurements to ensure perfect fit. Diamond Car Mats requires approx 5-7 days to process each order. If additional information is required, delivery times could change.
To deliver your order as accurate and fast as possible, please make sure you provide all car details when ordering. You can use the Other Details section to specify any special vehicle details.
Estimated Shipping Times
We treat each order as our first, so will make all efforts to get your luxury car mats delivered as soon as possible.
[accordion_inner title="Shipping Times"] [/accordion_inner]USA and Canada
Production time | Shipping Times | Total Delivery Time | |
Free Shipping | 5-7 days | 10 - 14 days | 14 - 21 days |
Standard shipping | 5-7 days | 10 - 14 days | 14 - 21 days |
Express Shipping | 5-7 days | 5 - 7 days | 10 - 15 days |
UK, Ireland, Germany, Netherlands, Italy, Spain, France, Switzerland
Production time | Shipping Times | Total Delivery Time | |
Free Shipping | 5-7 days | 10 - 14 days | 14 - 21 days |
Standard shipping | 5-7 days | 10 - 14 days | 14 - 21 days |
Express Shipping | 5-7 days | 5 - 7 days | 10 - 15 days |
Belgium, Austria, Netherlands, Sweden, Finland, Holland, Portugal
Production time | Shipping Times | Total Delivery Time | |
Free Shipping | 5-7 days | 10 - 21 days | 14 - 28 days |
Standard shipping | 5-7 days | 10 - 21 days | 14 - 28 days |
Express Shipping | 5-7 days | 5 - 15 days | 10 - 21 days |
Poland, Czech Republic, Slovenia, Croatia, Cypru, Malta, Greece, Bulgaria, Romania, Slovakia
Production time | Shipping Times | Total Delivery Time | |
Free Shipping | 5-7 days | 10 - 21 days | 14 - 28 days |
Standard shipping | 5-7 days | 10 - 21 days | 14 - 28 days |
Express Shipping | 5-7 days | 10 - 15 days | 15 - 21 days |
Other EU countries
Production time | Shipping Times | Total Delivery Time | |
Free Shipping | 5-7 days | 10 - 21 days | 14 - 28 days |
Standard shipping | 5-7 days | 10 - 21 days | 14 - 28 days |
Express Shipping | 5-7 days | 10 - 15 days | 15 - 21 days |
Asia, Africa and Others"]
Production time | Shipping Times | Total Delivery Time | |
Free Shipping | 5-7 days | 10 - 21 days | 14 - 28 days |
Standard shipping | 5-7 days | 10 - 21 days | 14 - 28 days |
Express Shipping | 5-7 days | 10 - 15 days | 15 - 21 days |
Payment
We accept all Credit or Debit Card payments, as long as your bank card can accept online payments. You can also use Paypal and take advantage of the Fast and Secure payment method and the Paypal Buyer Protection
To avoid fraud we can only use the shipping address provided at order stage. If for some reason this is wrong, please contact us as soon as possible.
Yes, we can edit or cancel your order in the first 24h. Please contact us as soon as possible to make changes or cancel your order.
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